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From the Reference Desk

Free 411 Telephone Directory Assistance

Tired of paying a fee for directory assistance? Some companies have come up with a way to serve callers free, which will be especially valuable for cell phone users, who do not carry phone directories with them as they travel. Listed below are some of the companies that offer directory assistance free of charge, as well as an article from Snopes that will legitimize the services and an article from USA Today that will explain the technology allowing them to offer this service and still make a profit.

1-800-FREE-411
Jingle Networks provides not only business listings, but users will be able to receive residential and government listings as well.

1-800- GOOG-411
Google’s site offers a YouTube video showing a variety of ways in which  can be used, from just acquiring a phone number to receiving a text message of the businesses available, to the ability to map the business if a cell phone has internet capabilities.

1-800-CALL-411
Microsoft’s product is also free.

1-800-Yellowpages
AT&T also offers free directory listings.


 


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